FOCUSED ON OUR CLIENTS
The company has gained strong recognition for its integrity and high standards, both within the UK and in the Middle East.
QUALITY SECURITY OFFICERS
SECURITY TECHNOLOGY TOOLS
PROVIDING VALUE SERVICES
OFFERING SPECIALIST SERVICES
We make sure that at the start of the contract specific Assignment Instructions (AIs) are agreed between our clients and ourselves, covering all aspects of a security officer’s duties on a site.
At the outset we also make sure that a Service Level Agreement (SLA) is created. The SLA clearly defines what we will deliver and monitors how well we do it, enabling you to know exactly what to expect from us, and what we have committed to. Our Service Level Agreements are tailored to your organisation’s needs: to your infrastructure, your premises and your people.
We measure the SLAs using Key Performance Indicators (KPIs) to make sure we meet and exceed your expectations. In the process, we measure the effectiveness of each individual security officer as well as our performance overall against the contract’s Assignment Instructions and agreed Service Level Agreements.