Security Officer Team Leader

Security Officer Team Leader

Crown Security Solutions
-Nottingham

Security Team Leader

A great opportunity has now become available for an experienced Security Team Leader at prestigious sporting stadium client in the centre of Nottingham. Ensuring a safe and secure environment with the delivery of the highest level of client / customer service to the public, supporters and commercial tenants.

Salary per annum: £8.30 – £9.25 per hour depending on experience
Benefits: 28 days holidays per year, Inc BH
Hours: 40 hours per week, covering weekends and bank holidays.

  • Must have an active SIA door supervisor and CCTV licenses
  • Keen to develop and progress
  • Be a good team player/encourage team motivation and look for continuous improvement
  • Adhere to company confidentiality policy
  • Client assist / service
  • Support management, staff and members of the public

Main Purpose:

  • To have the overall responsibility for the day to day management of security operations of the stadium in a manner that ensures the on-going security and operation of the asset.
  • To manage the delivery of the ground static security, Health and Safety provision to the performance standards required and within the cost budgets.
  • To achieving standards of excellence in customer service and ensuring a clean, safe and welcoming environment for members of the public, retailers, contractors and employees.

Main Duties:

  • Safety and Security:
  • Supervise the day to day operations within the requirements of security operations, delivering best practice in customer service and achieving service levels in accordance with the agreed criteria.
  • Clearly communicate and achieve an on-going commitment to the security function, operating procedures with internal and external parties.
  • Align ground security operations procedures with national operations procedures.
  • Ensure QM policies, procedures and work practices are adhered to.
  • Ensure all Risk Management is maintained in line with company procedures including policy and procedure formulation where required.
  • Comply with all local safety and security requirements.
  • Plan for the allocation of resources to respond in the instance of a response to a threat, including both internal and external agencies.
  • Communicate and monitor adherence to QM guidelines and procedures.
  • Work with the client and consumers to determine security support services that benefit the client and the public experience.
  • Ensure the ground is safe for open / close.
  • Reporting defects.
  • Work with the Security Manager on the development of and compliance with the grounds emergency planning and business resumption plan.

Requirements, Skills and Qualifications

  • Must have 1 year’s supervisory experience or equivalent experience in man management, SIA Door Supervisor and CCTV licence essential.
  • Competent in Microsoft Office packages to intermediate level.
  • Supervisory experience of security management in a customer service/retail environment, Health and Safety, related legislation and people management.
  • Excellent technical knowledge of Security and centre operations.
  • Able to display confidence in conducting meetings with, and prepare detailed reports for senior management.
  • Strength and depth of expertise across all disciplines.
  • Capability to deliver the full spectrum of security services to a high profile prestigious client.
  • Solution finding.
  • 1st aid preferred.
  • Ensure instructions and procedures are all carried out including uniform and licence checks.

 

Job Type:        Full-time

Salary:   £8.30 to £9.25 /hour

Experience:

  • Supervisory: 1 year (Required)

Licence:

  • SIA (Required)
  • Driving License (Preferred)

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